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407 five-star reviews in Central Ohio  ·  Book before your slot is gone →

Our story

Delaware's cleaning team.
Since 2003.

Locally owned. Personally vetted. Built by a woman who still knows every person on her team by name.

Amanda Matthews-Owens, Owner of The Modern Maid
23 yrs
Owner & Founder

Amanda
Matthews-Owens

Amanda started The Modern Maid in 2003 with one car, a trunk full of Norwex supplies, and an unshakeable belief: a clean home changes a family's whole week. Twenty-three years later, that belief hasn't budged — only the team has grown.

We're not a franchise. Every hire Amanda makes personally. Every policy Amanda sets herself. When you call, you reach someone who knows your home, your preferences, and your name.

That's what 23 years in one community looks like — not a call center, not a rotating door of strangers. A team that treats your home the way they'd treat their own.

23+ Years in Delaware
407 Five-Star Reviews
100% Satisfaction Guarantee
The journey

23 years of doing it
the right way.

2003

A business built on one belief

Amanda starts with one car, a trunk full of Norwex supplies, and a conviction: a clean home changes a family's whole week.

2006

The team starts to grow

Amanda makes her first hire — using the same personal vetting process she uses today. No shortcuts, not then, not ever.

2012

A home in Delaware County

After years of building trust one home at a time, The Modern Maid becomes the go-to name in Delaware County.

2018

Elder Care & Companionship

Amanda launches the service she's most proud of — regular visits for seniors, light cleaning, real conversation, a trusted face every time.

2025

23 years. Same standard.

407 five-star reviews. 10+ team members. Still the only locally-owned cleaning team in Delaware County doing it this way.

What we stand for

The standards Amanda built
into every clean.

Eco-First

We've used Norwex products for years — non-toxic, plant-based, and safe for kids, pets, and anyone with sensitivities. No harsh chemicals. Ever.

Vetted & Trusted

Every cleaner is background-checked, Norwex-trained, and personally vetted by Amanda. You'll always know exactly who's coming to your home.

Community-Rooted

Two free cleans per month for cancer patient homes. Support for Pacer Pantry and Laundry Love. After 23 years, Delaware is home — not just a service area.

Satisfaction Guaranteed

If anything isn't right within 24 hours of your clean, we come back and make it right. No questions asked, no runaround.

The honest difference

Not all cleaners
are the same.

Here's what you actually get when you choose a 23-year locally-owned team over a franchise or a gig app.

The Modern Maid National Franchise Gig Cleaner
Same cleaner every visit
Owner personally screens every hire
Norwex eco products — provided, never harsh
Free cleanings for cancer patients
Locally owned — not a franchise
You know who's coming before they arrive
24-hour satisfaction re-clean guarantee
Background-checked team
Our promise

Not happy?
We come back.

Every clean is backed by a 100% satisfaction guarantee. If anything isn't right within 24 hours of your visit, we return and fix it — no charge, no runaround, no questions asked.

24-hour return window

Spot something we missed within 24 hours? Call us. We'll be back that day or the next — same team, at no cost.

No excuses, no runaround

We don't argue about what counts. If you're not satisfied, that's enough. One call and we're on the schedule.

Backed by 23 years of reputation

This guarantee has been in place since Amanda started in 2003. It's not marketing copy — it's the standard she built this business on.

Book with confidence
Community Partner

Cleaning for
a Reason

Amanda is a proud Cleaning for a Reason partner — a national network of over 1,200 cleaning companies that donates free home cleanings to people undergoing cancer treatment.

Every month, The Modern Maid donates two full cleaning visits to local cancer patients. It's the work Amanda is most proud of, and it reflects the values she built this business on: that a clean, comfortable home is a dignity everyone deserves.

Our community programs
Ready when you are

Book a clean or
meet the team first.

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